360° Diagnostic
Before investing in a solution, understand the problem.
A professional diagnostic gathers information, identifies gaps, and organizes priorities to inform your next steps. It can focus on an operation, a documentation system, a product, or a project.
When it makes sense.
When a problem recurs, information is scattered, a requirement needs attention, or the next investment is unclear.
- Inconsistent operations
- Fragmented documentation
- Preparation for a review
- A project without a clear scope
- An opportunity awaiting evaluation
What we review.
We agree on the objective, the processes or documents to review, and the assessment criteria. We analyze the available information and distinguish facts, gaps, risks, and missing information. The diagnostic does not entail reviewing every area of the organization.
How the work progresses.
01
Define the scope.
Define the objective, required information, and depth of review.
02
Review.
Analyze documents, interviews, and evidence within the agreed scope.
03
Prioritize.
Present findings and an action plan.
Deliverables to agree on.
- Current-state report
- Findings and evidence matrix
- Prioritization by risk and impact
- Recommended immediate actions
- Roadmap
- Proposed implementation scope
Deliverables and acceptance criteria are established in the proposal.
Scope and limits.
Frequently asked questions
Can I review just one area?
Yes. The scope can be limited to a specific process, system, product, or need.
Does it include addressing the findings?
Only if the proposal explicitly includes that phase. The diagnostic can help define it.
What information do you need?
The objective, current situation, and relevant documentation. First, we agree on what to share and through which channel.
Define what you need to review.
Describe the problem and the objective of the assessment.